I've been lucky with Hotmail, had an account since 1998 and no significant problems until today. My account has been unreached for over 16 hours, with nothing but Eddie the shipboard computeresque "Hi! We're making improvements to make your e-mail experience more spiffy!!! Thanks!!!!! Try again later!!!!!!!!" responses to my login attempts.
I've witnessed others losing access for hours or days, and delayed incoming and outgoing mail. In one dramatic case, the same mail was sent to me and another Hotmail account; One received it immediately, the other over six months later. Yes, six months later. I wouldn't have believed it if I hadn't seen it myself.
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